The Hilton Hotel is an organisation within the private sector, they want to make lots of profit by selling things like meals, room service or even expanding your business to potentially maximise sales and customers.
They maximise sales by offering extra services such as bed& breakfast, family fun packages and many more.
To increase their market share they have loyalty skills. This means that if customers or guests stay there for so long they can get a night free. Hilton offers a Guest Loyalty Program in which frequent guests can accumulate points and airline miles by staying with the various Hilton family brands.
Mr Hilton has franchises which is the right given by one business to another to use its name to sell its products or services for a fee. He also has shareholders, which is where investors invest in the hotel to have a dividend of the profit, based on the profits Hilton make, if even any, if the business doesn’t make any profit then the shares will decrease on the market and the shareholders dividend will decrease too.
The Hilton hotel is a public limited company, known as PLC. The hotel provides a serviced accommodation, they accommodate for different types of people.
They maximise sales by offering extra services such as bed& breakfast, family fun packages and many more.
To increase their market share they have loyalty skills. This means that if customers or guests stay there for so long they can get a night free. Hilton offers a Guest Loyalty Program in which frequent guests can accumulate points and airline miles by staying with the various Hilton family brands.
Mr Hilton has franchises which is the right given by one business to another to use its name to sell its products or services for a fee. He also has shareholders, which is where investors invest in the hotel to have a dividend of the profit, based on the profits Hilton make, if even any, if the business doesn’t make any profit then the shares will decrease on the market and the shareholders dividend will decrease too.
The Hilton hotel is a public limited company, known as PLC. The hotel provides a serviced accommodation, they accommodate for different types of people.
The hotel complies with regulations such as HASWA, which is health and safety in the workplace. Also another act that the Hilton Hotel comply with is the Disability Discrimination Act by having rooms and lifts which disabled people can get to easily. Some rooms in the Hilton Hotel are specialised for disabled people as they provide easy access for them.
The Hilton hotel is very environment friendly. 69 of the hotels in Hilton are being introduced to carbon free electricity. This reduces the carbon footprint by up to 37% in the Hilton. The development has invested 8 million pound so far into this programme and the staff emphasise on important issues such as energy efficiency, waste reduction, water efficiency and minimised pollution.
Here is a link to explain what the Hilton has done for the environment.
Here is a link to explain what the Hilton has done for the environment.
The organisation is responsible to its customers as it has to provide an exceptional service to them to make them want to come back again.
They are also responsible to their shareholders as their aim is to make profit and grow their business.
Here is a link for what The Hilton does for the local community. It is important to keep the local community happy as they are there all the time where as guests come and go, so by respecting the local community you are potentially getting more business.
They are also responsible to their shareholders as their aim is to make profit and grow their business.
Here is a link for what The Hilton does for the local community. It is important to keep the local community happy as they are there all the time where as guests come and go, so by respecting the local community you are potentially getting more business.
Hilton is part of the portfolio of brands at Hilton Worldwide, which currently has hotels in 84 countries. Other Hilton Worldwide brands include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hampton Hotels, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.
Chain of distribution:
The Hilton Hotel is a principal and sells to tour operators, sells directly to customers or to travel agents. Travel agents and tour operators will get the room/s for a discounted price so they can make some commission on it. As you can see below, Travel agents like Thomson can advertise hotels such as the Hilton Hotel, they will recieve a commission for selling rooms at the Hilton Hotel.
Business travel agents sell to business people who need a particular flight, usually short notice for a certain time.
The Hilton Hotel is a principal and sells to tour operators, sells directly to customers or to travel agents. Travel agents and tour operators will get the room/s for a discounted price so they can make some commission on it. As you can see below, Travel agents like Thomson can advertise hotels such as the Hilton Hotel, they will recieve a commission for selling rooms at the Hilton Hotel.
Business travel agents sell to business people who need a particular flight, usually short notice for a certain time.
Interrelationships within the Hilton Hotel:
Organisations like Thompson have a interrelationship with the Hilton Hotel as the Hilton Hotel depends on Thompson to sell some of their rooms to customers and Thompson rely on the Hilton Hotel as the organisation pay commission to the travel agents. The Hilton Hotel also relies on internet companies like last minute deals to sell rooms that haven't been sold yet, this is convenient to the customer as they get the room for a cheaper price and the Hilton Hotel doesn't loose as much money as it would of done if the room wasn't booked at all. Also local attractions may depend on the Hilton Hotel to advertise attractions near by so they can get more sales revenue and at the same time the Hilton may rely on the local attractions to entice people to stay in the Hilton if they are inbound or domestic tourists. Also a concierge might book attractions for people at the Hilton Hotel, this means attractions will benefit from this as they may get more customers. Futhermore taxis depend some what on the Hilton Hotel as they will get more demand in taxis which may mean more sales revenue and profit, this goes for coach companies too.
Organisations like Thompson have a interrelationship with the Hilton Hotel as the Hilton Hotel depends on Thompson to sell some of their rooms to customers and Thompson rely on the Hilton Hotel as the organisation pay commission to the travel agents. The Hilton Hotel also relies on internet companies like last minute deals to sell rooms that haven't been sold yet, this is convenient to the customer as they get the room for a cheaper price and the Hilton Hotel doesn't loose as much money as it would of done if the room wasn't booked at all. Also local attractions may depend on the Hilton Hotel to advertise attractions near by so they can get more sales revenue and at the same time the Hilton may rely on the local attractions to entice people to stay in the Hilton if they are inbound or domestic tourists. Also a concierge might book attractions for people at the Hilton Hotel, this means attractions will benefit from this as they may get more customers. Futhermore taxis depend some what on the Hilton Hotel as they will get more demand in taxis which may mean more sales revenue and profit, this goes for coach companies too.
The Hilton worldwide operates as a global hospitality company. Based on a global team member count in July 2012, the Hilton worldwide provides 300,000 jobs for people which contributes to the national economy. Also the Hilton Hotels contribute to the local economy as the multiplier effect is used as the Hilton Hotel generates money which contributes to local businesses and the local area. For example if someone comes to stay in the Hilton Manchester, they will spend money on taxis, local food and drink restaurants and cafes, attractions etc.
This link will provide you with all the information about what Hilton Hotels provide and do for both local and national economy.
This link will provide you with all the information about what Hilton Hotels provide and do for both local and national economy.