TUI is a public limited company, known as Plc, their aim is to make as much profit as they can. They do this by having interrelationships, selling extras which they earn commission of like hotels, transfers, events and attraction tickets, currency exchange and even car hire whilst at your destination. Tui provides recognisable brands for customers to see, they have roughly 1,800 retail travel shops and a fleet of 141 aircraft. They don’t just cater for the UK but they are available in countries like Germany, France and Spain. TUI is Europe’s largest tour operator and has leading brands all over
Europe, like Thompson, Arke, Jetair and Fritdsresor. The organisation also provides holidays to over 20 million customers per year.
Europe, like Thompson, Arke, Jetair and Fritdsresor. The organisation also provides holidays to over 20 million customers per year.
Tui’s aim is to make peoples experiences special. They believe it is important to respect them as they are choosing TUI as a company against all the other competition out there. They also think that they have to be loyal and make the customer trust them as they trust them to send them to a destination which they may have never been before and they would like to have a safe journey whatever the destination. Approximately 73,800 employees around the world work with TUI. The organisation provide apprenticeships for young people which they have won national awards for.
This organisation has to abide by the health and safety act known as HASWA, as in that organisation they must make sure their health and others are not in danger. For example they need to make sure all the electrics on the place are safe to flown. Also they need to make sure that all the cabins are locked and secure and all safety regulations on the plane are explained like the use of life jackets and oxygen masks if a emergency occurs. Also TUI have to comply with the Package Travel Directive and regulations, this is where they provide protection if the company fail and go bust, also it makes sure that the right information is given and ensures a specific regime for contractual liability in respect of package holidays.
Tui provide a service for its customers for an enjoyable flight. Travel operators and travel agents can buy seats of TUI for a discounted price so that they can earn commission if they sell the seats to a customer, whether they want a package holiday or simply just a flight.