Travel agents are one of the main jobs within the travel and tourism industry, the employees aim is to sell holidays to the customer, whether its a budget holiday, business trip or just the flights. Their aim is to give a high standard of customer service to entice customers to travel with their company, eg Thomas Cook.
Travel agents are a component in the private sector as their aim is to generate profit.
In 2012, the economy made a turn for the worst, and the Local Data Company found out that an astonishing total of 7,337 travel agents closed down during 2012, across the UK. Furthermore another reason why stores shut down is because more and more people are choosing to book online instead of going to their local store.
There are two types of travel agents, one is independent, an example of an independent travel agent is Hays , that company can book you with any airline company.
The other type of travel agent is a chain based company, and example of this is Thompson holidays.
There are four types of travel agents:
Web based- This is where you can book a holiday online, more and more people are choosing to book online nowadays as it is sometimes cheaper and easier to do it your self rather than book through a travel agent at your local travel agencies. An example of a web based agent is Expedia.
Call centre- This is where you can book a holiday through the phone, an example of a call centre is Teletext holidays direct, they help you find a holiday whilst over the phone.
Independent- This is where you can book with any airline company, an example of this is Hays.
Multiple- This is where more than one company is combined into one as someone has bought out the company. An example of this is TUI.
Travel agents are a component in the private sector as their aim is to generate profit.
In 2012, the economy made a turn for the worst, and the Local Data Company found out that an astonishing total of 7,337 travel agents closed down during 2012, across the UK. Furthermore another reason why stores shut down is because more and more people are choosing to book online instead of going to their local store.
There are two types of travel agents, one is independent, an example of an independent travel agent is Hays , that company can book you with any airline company.
The other type of travel agent is a chain based company, and example of this is Thompson holidays.
There are four types of travel agents:
Web based- This is where you can book a holiday online, more and more people are choosing to book online nowadays as it is sometimes cheaper and easier to do it your self rather than book through a travel agent at your local travel agencies. An example of a web based agent is Expedia.
Call centre- This is where you can book a holiday through the phone, an example of a call centre is Teletext holidays direct, they help you find a holiday whilst over the phone.
Independent- This is where you can book with any airline company, an example of this is Hays.
Multiple- This is where more than one company is combined into one as someone has bought out the company. An example of this is TUI.